Turquoise Bracelet: The Stone of Protection and Healing

SHIPPING POLICY

Processing Time:

All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).

Orders placed over the weekend or on holidays will be processed the next business day.

You will receive an email notification with tracking information once your order has been shipped.

Shipping Methods & Rates:

We offer a variety of shipping options to ensure you get your items as quickly as possible.

Shipping costs are calculated at checkout based on the destination and the weight of your order.

Order Tracking:

Once your order has been shipped, we will provide a tracking number via email so you can monitor the status of your package.

Please note that tracking information may take up to 48 hours to update.

Order Modifications & Cancellations:

If you wish to modify or cancel your order, please contact us within 24 hours of placing it. After this time, orders will be processed and shipped, and we will no longer be able to make changes.

We want you to be 100% satisfied with your purchase.

Return and Refund Policy

At ASTRO ROOHI STORE, we want you to be fully satisfied with your astrology products and services. If for any reason you're not happy, please read our return and refund policy below:

1. Astrology Products:

Eligibility for Returns: You can return physical products (such as astrology tools, bracelets, or crystals) within 7 days of purchase, provided they are unused, in their original packaging, and in resalable condition.

2. Damaged or Defective Items:

If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will offer a replacement or refund, depending on the situation.

How to Request a Return:

To initiate a return, please follow these steps:

1. You can log in to your account on our website. Go to "My Orders", select the item(s) you wish to return, and click on the "Return" option to initiate the process directly.

2. Alternatively, Email our customer support team at astroroohi@gmail.com.

• Order number
• Item(s) you wish to return
• Reason for return

Refund Process:

Upon receiving the returned product, we will process the refund to your original payment method within7-10 business days. Shipping fees are non-refundable, and return shipping costs will be the responsibility of the customer.